To our customers we will:
- Resource and make available a comprehensive range of products to meet existing and future needs.
- React promptly to all enquiries and respond within requested timescales.
- Offer system solutions and alternatives to existing products when we become aware of new developments in the marketplace.
- Assist with the creation of new forms to meet existing needs or assist in developing a completely new company image.
- Offer only products which have proven standards of quality at competitive prices.
- Respond quickly and efficiently to all delivery requests. We will endeavour never to say “No” to any requirement – however urgent.
With our suppliers we will:
- Provide continuity of support where our standards of quality and service are maintained.
- Work closely in the development of new products and services
- Maintain a regular flow of market information to assist development plans.
- Ensure prompt settlement of all accounts within terms agreed.
For our staff:
- Provide a happy and secure working environment.
- Encourage positive communication at all levels and in all directions.
- Provide through our development opportunities for personal enhancement.
- Commit ourselves to a regular improvement in the working environment and reward packages for our loyal and hardworking staff.